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Can't download CSV of attendees – error

Posted: March 18, 2015 at 4:18 am

Viewing 6 reply threads


PushON

March 18, 2015 at 4:18 am

When I try to download the attendees, it takes me to

admin.php?page=espresso_registrations&action=registrations_report&registrations_report_nonce=44f6725903&return=default

"Registration ID[REG_ID]","Time registration occurred[REG_date]","Unique Code for this registration[REG_code]","Count of this registration in the group registration [REG_count]","Final Price of registration[REG_final_price]","First Name[ATT_fname]","Last Name[ATT_lname]","Email Address[ATT_email]","Address Part 1[ATT_address]","Address Part 2[ATT_address2]",City[ATT_city],State[STA_ID],Country[CNT_ISO],"ZIP/Postal Code[ATT_zip]",Phone[ATT_phone] ,,,,,,,,,,,,,,

I think the CHMOD is either 755 or 644.


Josh

  • Support Staff

March 18, 2015 at 7:14 am

Hi there,

Can you let us know which version of EE you have installed and which browser you are using and if possible, try downloading the CSV attendee report in a different browser?


PushON

March 18, 2015 at 9:03 am

4.6.14

Chrome.


PushON

March 18, 2015 at 12:09 pm

And this still happens in Internet Explorer.


Lorenzo Orlando Caum

  • Support Staff

March 18, 2015 at 1:25 pm

Hi, could you update to the latest version of Event Espresso and check to see if the issue continues?

Also, if you haven’t already done so, then do try temporarily deactivating other plugins to rule out a plugin conflict.

Thanks


Lorenzo


PushON

March 24, 2015 at 4:47 am

You were right. Disabled a bunch including WooTickets. Seems fine. Cheers.


Dean

March 24, 2015 at 6:32 am

Hi,

If you discovered which plugin was causing the issue, please do let us know – it helps us future proof the plugin or at least add the culprit plugin to our known conflicts page.

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