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tplumley
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August 5, 2021 at 10:04 pm
After I have published an event, I’m unable to publish any changes to it. When I edit an existing event, I can edit the description field, but after clicking the blue “Update” button on the right, the description reverts back to the previously saved state.
I noticed I have one error in the Dev Tools Console that looks to be from the jQuery.min file (in wp-includes). The error is only present when I’m in the WP Admin:
jQuery.Deferred exception: $(‘.w-animate:not(.w-start_animation)’).waypoint is not a function. (In ‘$(‘.w-animate:not(.w-start_animation)’).waypoint(function() {
$(this).addClass(‘w-start_animation’);
}, {
offset: ’70[object Object]
})’, ‘$(‘.w-animate:not(.w-start_animation)’).waypoint’ is undefined) – undefined
I tried disabling all my plugins (one by one) but the error was in the console the entire time.
I saw this similar post, but since I don’t have the Async JavaScript plugin, it didn’t seem to help my issue:
https://eventespresso.com/topic/cannot-edit-event-description/
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Tony
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August 6, 2021 at 10:15 am
Hi there,
That JS error isn’t from Event Espresso so I’m not sure where its from based on the above.
First, create a database backup just to be safe.
Then, what I would do is use the WP Health Check plugin:
https://wordpress.org/plugins/health-check/
Enable that pluign and go to Dashboard -> Tools -> Site Health -> Troubleshooting.
Enable Troubleshooting mode.
That will de-activate all plugins and switch to a default theme, but only for you, the logged-in admin.
In the admin bar you can manage which plugins are active, activate Event Espresso.
Retest to see if you can update an event.
Then switch to your normal theme in that same admin bar menu.
Retest.
Does it still work then?
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Hazel Apuhin
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August 10, 2021 at 6:23 pm
Hi,
I hope you are well. I can see that you have not replied to this thread since the 6th. Were you able to make the event description update work?
Please let us know here.
Thanks!
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tplumley
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August 10, 2021 at 8:38 pm
Hi,
Thanks for following up. I installed WP Health Check plugin and enabled troubleshooting mode which disables all plugins for the current admin only (for testing). I could then update a published event. While leaving all plugins disabled, I switched to our site’s current theme and was still able to update published events.
So it would appear that there might be a conflict between some combination of the installed plugins. The strange thing is that error in the console only appears in the WP admin area (not on any of the site pages).
I’m not entirely sure where to go from here other than to disable all the plugins and bring them back one by one until the problem reappears.
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tplumley
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August 10, 2021 at 10:07 pm
Good news – I just disabled all the plugins (in maintenance mode) and brought them back one at a time and the culprit was Swift Performance Lite (caching plugin). It turns out that the console error above is probably unrelated because it remains, but I’m now able to update event descriptions in Event Espresso, so I’m happy to have it resolved. Maybe some feature in the current version of Swift is not compatible with Event Espresso?
Thanks for your help and suggestions! I really appreciate it.
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Tony
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August 11, 2021 at 1:54 am
Hi there,
For Swift, you’ll need to exclude Event Espresso post types from caching and they have an option for this in the settings.
Dashboard -> Tools -> Switft Performance -> Settings -> Caching -> Exceptions.
In the ‘Exclude Post Types’ field click on any post types you have that start with espresso_, at a minimum that should be:
espresso_events
espresso_venus
espresso_attendees
Whilst there I also recommend you set the EE critical pages to be excluded (the option below) as you can’t cache eCommerce, by default those are:
/events/
/registration-checkout/
/transactions/
/thank-you/
/registration-cancelled/
However, not that you may have different pages depending on your set up.
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tplumley
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August 11, 2021 at 10:28 am
Thank you very much for your response, Tony. At this point, I think I’m going to bail on Swift (for now) because I just noticed it is causing an unrelated script loading order problem with our theme files. But if/when we revisit using Swift (or another caching plugin) we will make sure to exclude those post types.
Thanks!
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Tony
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August 11, 2021 at 10:34 am
No problem, I’m glad you found a solution that works for you 🙂
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