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cannot Update EE4

Posted: March 24, 2016 at 11:35 am

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renefi

March 24, 2016 at 11:35 am

Hi, when I try to update EE4 it says
>> An error occurred while updating Event Espresso: Your Elegant Themes username or API Key is incorrect. Please update your details in the Settings > General tab. Valid credentials are required to update your theme.<<
I don´t know what that has to do with Elegant themes. I use the Divi theme and have installed the newest update. The API and username are correct.
Thank you for your help
Rene


Josh

  • Support Staff

March 24, 2016 at 12:02 pm

Hi Rene,

It’s a bug in the Elegant themes theme. You will be able to update EE4 if you temporarily switch to another theme. You can switch back after you update.

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