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Cannot set "Country is member of EU" to No

Posted: December 15, 2023 at 9:41 am

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Keith Saunders

December 15, 2023 at 9:41 am

I am just started our installation following the help file and videos and I am on the “Country” TAB and it is set to UK and everything is OK except by default it shows “Country is member of EU” YES. I click NO and press save, but when I go at the refreshed page it is set back to YES. In other words you cannot change the default. As everyone knows the UK is NOT a member of the EU anymore.


Rio

  • Support Staff

December 17, 2023 at 7:41 pm

Thank you for reporting this, i did report this issue to our Developer. This should not affect any payment or settings in your store. Do you notice any problem with that setting?

thanks


Keith Saunders

December 18, 2023 at 2:08 am

Currently I am still going through the installation process and learning how to setup the application, so I don’t know if it will cause a problem or not yet. Having said that if you have such a setting I am assuming it’s there for a reason such as if VAT should be charged or not?


Tony

  • Support Staff

December 18, 2023 at 5:12 am

Having said that if you have such a setting I am assuming it’s there for a reason such as if VAT should be charged or not?

We don’t apply taxes based on that setting, so right now, it’s not used for anything that would cause issues but obviously, we’ll get it fixed up ASAP.

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