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Nicki Vasquez
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October 7, 2014 at 3:34 pm
I am having a hard time finding where my registrants address and phone number is stored. When I am in the registrant menu item, and am looking at my contact details my address and phone number is empty…for all of my registrants! When you purchase a ticket you do have to enter your address and phone number, so where is that information stored? I need to have this available to manage my tickets. Any help would be appreciated! Thank you!
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Seth Shoultes
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October 7, 2014 at 3:38 pm
What version of Event Espresso are you using?
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Nicki Vasquez
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October 7, 2014 at 4:31 pm
EE4. I did figure out that I did not check the box in the backend of the event editing page…so now it asks for it…yay!!! The only problem is I would like to enter in the additional people’s personal name, but not the email address…but it seems to be required. Please see the checkout page for:
http://www.gulfshoreopera.org/events/hansel-gretel-partnership-alliance-arts-december-21-2014/
You will see if you have purchased 2 tickets it is requiring for the 2nd registrants email address…can I disable this?
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Lorenzo Orlando Caum
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October 7, 2014 at 4:53 pm
Event Espresso needs a name and an email to process a registration correctly since there may be cases where the additional registrants information is different than that of the primary registrants.
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Lorenzo
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