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homesomm
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July 19, 2017 at 2:42 pm
Hi guys,
I reset my key and ran an update. However, I logged in today and have the same message: You have the correct Support License Key for Event Espresso but your account only allows for automatic upgrades on one domain. Please log in to your Event Espresso account to manage your Support License Keys or purchase a support license right now. Don’t know what to do here. I’ve reset the key already so any thoughts?
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Tony
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July 19, 2017 at 3:12 pm
Hi there,
Currently, it appears there are 3 different domains pinging our server with your key.
{your_domain.com}
www.{your_domain}.com
54.183.xxx.xxx
Your license key can only be used on a single site if multiple domains ping our server with the same key it invalidates the key.
Are you not redirecting www. requests to your naked domain (or vice versa)?
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