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Cannot Add Event Description to New Event

Posted: February 5, 2018 at 12:53 pm

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Lara Olson

February 5, 2018 at 12:53 pm

I am in the process of setting up a new site for a customer.

I am attempting to go in and create a new event and am not being allowed to enter the Event description. Neither the text or visual boxes are working.

Also, I cannot edit (or see the content even though it is there in preview) of the event description in previously entered events.

I am set up as an admin so I don’t think user permissions is the problem.

Please help!


Josh

  • Support Staff

February 5, 2018 at 1:11 pm

Hi there,

What you’ve described is usually the result of a plugin conflict. Can you follow these steps to narrow down the cause of the issue?

https://eventespresso.com/wiki/troubleshooting-checklist/

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