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Cannot activate Ticketing. Getting Fatal Error

Posted: April 14, 2016 at 8:49 am

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mwindsor

April 14, 2016 at 8:49 am

Hi,

Is anyone else having trouble with 2.0.9 add-on? I am getting a fatal error message and cannot even enable it?

Fatal error: Call to undefined function event_espresso_run_install() in /home/standrew/public_html/wp-content/plugins/espresso-ticketing/espresso-ticketing.php on line 103


Josh

  • Support Staff

    •

April 14, 2016 at 10:01 am

Hi Michelle,

The reason it won’t activate is because ticketing version 2.0.9 is for Event Espresso 3. Your site has Event Espresso 4, so it works with EE4 Printable Tickets Add-on v1.0.4.p. You can download EE4 Printable Tickets Add-on v1.0.4.p from your account page and install that one instead.

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Support forum for Event Espresso 3 and Event Espresso 4.
Documentation for EE3 and EE4
Documentation for Event Espresso 3 Documentation for Event Espresso 4

Status: closed

Updated by Josh 8 years, 9 months ago ago

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