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Cancelling payment in Worldpay

Posted: July 7, 2014 at 11:20 am

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SWTA

July 7, 2014 at 11:20 am

Hi Support

If a successful payment is subsequently canceled via the worldpay administration portal, should this cancellation get passed back and update the users registration payment status in event espresso?


Lorenzo Orlando Caum

  • Support Staff

July 7, 2014 at 2:40 pm

Hi Michael,

Making a change in your merchant account area will not update Event Espresso. You would need to update the payment status through the Attendee record page in the WordPress admin.


Lorenzo

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