Support

Home Forums Event Espresso Premium Can not locate exported Registrations CSV file in EE4

Can not locate exported Registrations CSV file in EE4

Posted: January 21, 2022 at 11:06 pm

Viewing 3 reply threads


Maskfitplus

January 21, 2022 at 11:06 pm

I am in EE4 and clicked on the All Registration CSV Report. It says it created a report with 10 rows but I don’t know where to locate the CSV file on my computer. It is not in my downloaded folder like EE3 please advise. .


Maskfitplus

January 21, 2022 at 11:22 pm

I get a screen that looks like this after the download. no idea where I can find the file.

Event,”Transaction ID”,”Attendee ID”,”Registration ID”,”Time registration occurred”,”Unique Code for this registration”,”Count of this registration in the group registration “,”Registration’s share of the transaction total”,Currency,”Registration Status”,”Transaction Status”,”Transaction Amount Due”,”Amount Paid”,”Payment Date(s)”,”Payment Method(s)”,”Gateway Transaction ID(s)”,Check-Ins,”Ticket Name”,”Datetimes of Ticket”,”First Name”,”Last Name”,”Email Address”,”Address Part 1″,”Address Part 2″,City,State,Country,”ZIP/Postal Code”,Phone,in-accordance-with-ontario-government-regulations-i,i-acknowledge-and-understand-the-following-cancellation-refund-policy-advance-notice,how-did-you-hear-about-maskfit-plus,select-1-option-Mask-Required?
“Individual Mask Fit Group Session (Kingsbridge, Mississauga) (4866)”,183,4870,162,”2022-01-21 15:23:00″,183-171-1-0e54,”1 of 1″,56.50,CAD,Approved,Complete,56.50,56.50,”2022-01-21 20:26:49″,”Paypal Pro”,9RN464652X211332U,0,”10am-11am session”,”2022-02-06 09:00:00″,Bryna,Ficher,brynaficher@hotmail.com,”12 Glenmanor Dr.”,,Brampton,Ontario,,”L6Z 3Z4″,6476689095,”Yes I agree”,”Yes I Accept this Cancellation/Refund Policy”,Google,”MaskFit+ to fit me on their best sized/shaped 3M N95 mask. I will bring $20 exact change to session.”
“Individual Mask Fit Group Session (Kingsbridge, Mississauga) (4866)”,182,4869,161,”2022-01-21 12:18:00″,182-170-1-a186,”1 of 1″,56.50,CAD,Approved,Complete,56.50,56.50,”2022-01-21 17:22:37″,”Paypal Pro”,2X477772WX289430L,0,”9am-10am session”,”2022-02-06 09:00:00″,Duncan,Eldridge,9eldridge9@gmail.com,”91 Jerome Park Drive”,,Dundas,Ontario,,L9H6R8,2892608626,”Yes I agree”,”Yes I Accept this Cancellation/Refund Policy”,Google,”I have my own N95 mask”
“Individual Mask Fit Group Session (Kingsbridge, Mississauga) (4866)”,181,4868,160,”2022-01-21 11:56:00″,181-171-1-9620,”1 of 1″,56.50,CAD,Approved,Complete,56.50,56.50,”2022-01-21 16:59:44″,”Paypal Pro”,1GC52821FT975653Y,0,”10am-11am session”,”2022-02-06 09:00:00″,Amandeep,Kaur,Baljindermeet7@gmail.com,”78 River Rock Crescent”,,Brampton,Ontario,,L7A2W4,647-294-8871,”Yes I agree”,”Yes I Accept this Cancellation/Refund Policy”,Google,”MaskFit+ to fit me on their best sized/shaped 3M N95 mask. I will bring $20 exact change to session.”
“Individual Mask Fit Group Session (Kingsbridge, Mississauga) (4866)”,180,4868,159,”2022-01-21 11:54:00″,180-171-1-5cf4,”1 of 1″,56.50,CAD,”Pending Payment”,Abandoned,56.50,0.00,,,,0,”10am-11am session”,”2022-02-06 09:00:00″,Amandeep,Kaur,Baljindermeet7@gmail.com,”78 River Rock Crescent”,,Brampton,Ontario,,L7A2W4,647-294-8871,”Yes I agree”,”Yes I Accept this Cancellation/Refund Policy”,Google,”MaskFit+ to fit me on their best sized/shaped 3M N95 mask. I will bring $20 exact change to session.”
“Individual Mask Fit Group Session (Kingsbridge, Mississauga) (4690)”,173,4777,151,”2021-12-03 17:12:00″,173-167-1-1fed,”1 of 1″,56.50,CAD,Approved,Complete,56.50,56.50,”2021-12-03 22:18:12″,”Paypal Pro”,1FC53122200462358,0,”5:30pm-6:30pm session”,”2021-12-08 17:30:00″,Kerren,Douglas,Keando48@yahoo.ca,”7555 Goreway Drive, unit 226″,,Mississauga,Ontario,,”L4T 3M9″,9055376552,”Yes I agree”,”Yes I Accept this Cancellation/Refund Policy”,Google,”MaskFit+ to fit me on their best sized/shaped 3M N95 mask. I will bring $20 exact change to session.”
“Test Paypal 2 (LAC) (4622)”,106,4662,117,”2021-11-11 17:27:00″,106-160-1-d831,”1 of 1″,1.00,CAD,Approved,Complete,1.00,1.00,”2021-11-11 22:30:22″,”Paypal Pro”,0GJ802461M0330844,0,”1pm-2pmm session”,”2021-12-06 09:00:00″,”mario sacco”,Sacco,msacco1@gmail.ocm,1111,,Toronto,Ontario,,L6H3A7,1231231234,”Yes I agree”,”Yes I Accept this Cancellation/Refund Policy”,Google,,”I have my own N95 mask”
“Sample – MF (Kingsbridge) (4527)”,64,4554,93,”2021-11-02 18:44:00″,64-136-1-05b8,”1 of 1″,56.50,CAD,Approved,Complete,56.50,56.50,”2021-11-02 23:45:00″,Cash,,0,”9am-10am session”,”2021-11-01 03:00:00″,John,Test6,msacco1@gmail.com,111,,Toronto,Ontario,,,1111111111,”Yes I agree”,”Yes I Accept this Cancellation/Refund Policy”,,,”I have my own N95 mask”
“Event – Test Custom Template (LAC) (4552)”,63,4553,92,”2021-11-02 16:22:00″,63-146-1-3e05,”1 of 1″,56.50,CAD,Approved,Complete,56.50,56.50,”2021-11-02 21:23:00″,Cash,,0,”Registration Fee”,”2021-12-14 03:00:00″,John,Test3,msacco1@gmail.com,1111,,Toronto,Ontario,,111111,1111111111,”Yes I agree”,”Yes I Accept this Cancellation/Refund Policy”,,,”I have my own N95 mask”
“Test Paypal Payment (LAC) (4525)”,62,4551,91,”2021-11-02 15:45:00″,62-134-1-6fa4,”1 of 1″,1.00,CAD,Approved,Complete,1.00,1.00,”2021-11-02 20:46:00″,Cash,,0,”Registration Free”,”2021-12-01 03:00:00″,John,Test1,msacco1@gmail.com,ssss,,Toronto,Ontario,,L6H3A7,4163125557,”Yes I agree”,”Yes I Accept this Cancellation/Refund Policy”,,,”I have my own N95 mask”
“Test Paypal Payment (LAC) (4525)”,49,4526,74,”2021-11-01 09:24:00″,49-134-1-317d,”1 of 1″,1.00,CAD,Approved,Complete,1.00,1.00,”2021-11-01 14:27:26″,”Paypal Pro”,4A342744AD439103G,0,”Registration Free”,”2021-12-01 03:00:00″,Mario,Sacco,msacco1@gmail.com,”280 Royal Albert Crt”,,Oakville,Ontario,,”L6H 3A7″,1111111111,,,,
“CPR-BLS (Formerly HCP) and AED – Mississauga (3740)”,8,4100,7,”2021-10-25 06:23:00″,8-4-1-28dc,”1 of 1″,70.00,CAD,Approved,Complete,70.00,70.00,”2021-10-25 11:33:37″,”PayPal Express Checkout with Smart Buttons”,2JJ54531XD502124J,0,price,”2021-10-30 04:00:00″,Aanchal,Test,msacco1@gmail.com,chd,,ontario,Ontario,,K1R,456789345,,,,


Maskfitplus

January 22, 2022 at 12:39 am

This issue is specific to Safari. It works in Firefox and Chrome. What do I need for Safari to allow CSV downloads from EE4? I am on Safari Version 15.2 (17612.3.6.1.6)


Tony

  • Support Staff

January 24, 2022 at 5:14 am

Hi there,

What is happening above is Safari is ‘steaming’ the file directly to the page, it’s not downloading it but just displaying the content of the CSV directly in the browser.

This usually happens when the MIME types (basically how the web server tells the browser what the content of the file is) is incorrect on the server.

If you open a ticket with your host and ask them to add this mime type to the server:

application/ms-excel .csv

This may also work:

text/csv csv;

Does the file then download?

Viewing 3 reply threads

The support post ‘Can not locate exported Registrations CSV file in EE4’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Event Espresso