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Can not get tickets to save

Posted: February 18, 2014 at 8:27 am

Viewing 13 reply threads


melfisher

February 18, 2014 at 8:27 am

When I try and save a ticket for event it goes to a blank page and will not save. Any suggestions?

  • This topic was modified 10 years, 9 months ago by Tony. Reason: Moved from pre-sales to premium


melfisher

February 18, 2014 at 8:39 am

http://www.melfisher.com/mfd/?espresso_events=mel-fisher-days

Not sure where to grab code you are speaking of?


Tony

  • Support Staff

February 18, 2014 at 8:46 am

Hi Melfisher,

Can you enabled WP_DEBUG on the site and retest to see what errors (if any) are being thrown please?

Also, currently do you have the Multi Event Registration Add-on active? If so please disable it, it is currently not compatible with EE4.


melfisher

February 18, 2014 at 8:56 am

Should I downgrade EE so I can use the Multi Event Registration?


Tony

  • Support Staff

February 18, 2014 at 9:08 am

Before doing that, what is it you want from Multi Event Registration?

The ability to add multiple events to the cart and allow multiple ticket types to be purchased

OR

Are you using MER to allow multiple ticket types to be purchased. For example 2 adults + 2 child within one registration?

Reason I ask is EE4 allows you to purchase multiple ticket types (e.g. 2 Adults + 2 child) within a single registration, however currently you can not add multiple events to a cart and checkout all the events in one registration.


melfisher

February 18, 2014 at 9:12 am

Yes, I need to add multiple events to a cart. Here is an example of what we are doing.

http://www.melfisher.com/mfd/?page_id=2358

Thank you for your help and getting back so quickly. So should I now just re install the previous version?


melfisher

February 18, 2014 at 9:38 am

OK, now how the heck can I download the version 3? I try and click on the link at top of the page but it does nothing.


Tony

  • Support Staff

February 18, 2014 at 10:46 am

EE3 uses a different License from EE4.

Currently you have the EE4 Personal License which includes only EE4 so to use EE3 you would need to purchase an EE3 License.

A note about downgrading from EE4 to EE3.

EE3 does not use Custom Post Types (EE4 does)
EE3 has a slightly different registration ‘flow’ compared to EE4
EE3 uses a completely different template system.
None of the Events/Data created with EE4 can be migrated to EE3.

However EE3 does currently have more functionality than EE4.

If you would like to change your license to include EE3 I would recommend contacting sales@eventespresso.com


melfisher

February 18, 2014 at 2:51 pm

I sent email to sales, have not heard back yet. It is pretty much going to be useless to me if we can not use the multi-ticket plugin, since that is what they were wanting to do.


Garth

  • Support Staff

February 18, 2014 at 4:10 pm

I think Jonathan replied to your email. Let us know if I can do anything else for you.


melfisher

February 20, 2014 at 10:10 am

Yes, I have everything installed and working wonderfully. I have one more quick question. Is it possible to have in the code where you have: Register for this event, to have a check mark with the “view cart” it turns into? If not no big deal, just was asked if it was possible.


Josh

  • Support Staff

February 20, 2014 at 10:28 am

Hi Mel,

It’s totally possible to add a little checkmark. This is something that can be done by adding a bit of CSS. A lot of themes have an option to add custom CSS, or you can use a plugin like the Reaktiv CSS Builder plugin.

To add a checkmark after the View Cart link, you’d add this CSS:

a.ee_view_cart:after {
content: "\2713";
color: green;
padding-left: 10px;
}


melfisher

February 20, 2014 at 11:16 am

it is working but was wondering if there is a way to only show the check mark after they click the register, here is example http://www.melfisher.com/mfd/?page_id=2358

Thanks again for your help!


Josh

  • Support Staff

February 20, 2014 at 5:36 pm

Yes, something like this:

a.ee_add_item_to_cart:before {
content: " ";
}
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