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Simon Price
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November 5, 2012 at 5:03 pm
I may be out of my support contract, but I should have got in touch previously. Event Espresso is great but I have a problem which is stopping a lot of the functionality. If I try and access the email or template manager in the admin menu I get this error:
Fatal error: Call to undefined function event_espresso_display_right_column() in /homepages/44/d313997127/htdocs/kitchen/wp-content/plugins/event-espresso.3.1.15.P/includes/admin-files/email-manager/index.php on line 22
I am sure there is a missing block in the functions file, but am not sure how to fix it. Please let me know if you have any ideas, I am keen to purchase more add ons, but need to get this sorted first.
Thanks
Simon
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Dean
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November 6, 2012 at 3:39 am
Hello Simon,
3.1.15.P is soon to be 13 iterations behind the current version. We would strongly advise you to purchase a new licence and update your plugin, as it resolves numerous issues with older versions and adds lots more features. Plus you will get access to our premium support forum.
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Simon Price
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November 6, 2012 at 9:41 am
Thank you for your reply, I am happy to purchase a new licence, is it the same price as before or cheaper?
I managed to solve the problem mentioned yesterday, the only problem I have now is even an administrator doesn’t have sufficient permissions to access the general settings of Event Espresso. Will this be solved if I upgrade?
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Josh
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November 6, 2012 at 5:38 pm
Hi Simon,
The current prices can be found here:
https://eventespresso.com/pricing/
The administrator not being to access the general settings of Event Espresso sounds like an issue with a role editor/admin plugin. It wasn’t a known issue with Event Espresso 3.1.15. That said, if you’re running an older version of the Event Espresso Roles and Permissions add-on, that had some bugs that have since been worked out.
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