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Ruth Kuttler
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June 1, 2015 at 7:40 am
On http://CityDealsNetworkFL.com/naples/home
The calendar was working fine on both the home page and in the sidebar widgets with shortcode. Without making any changes to the site, the calendars stopped displaying and we are getting this error when you load the page. We ruled out a plugin conflict. The event espresso plugin is latest version.
Uncaught TypeError: $(‘#espresso_calendar’).fullCalendar is not a function
2nd problem: we need to know how to open alternative registration link in a new window.
Please request login information so that you can provide us with support.
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Lorenzo Orlando Caum
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June 1, 2015 at 8:00 am
Hi Ruth, I remember this site. Did you apply the monthly update to the site for the calendar?
If this is the same issue from last year, then its being caused because your theme does not use the native wp_footer function which is where Event Espresso loads the resources for the events calendar.
If this does not sound familiar, then please see the steps below:
1) Setup another WordPress site using a default WP theme. These themes do use wp_footer().
2) When a new month comes, go to the calendar page for that site and inspect the page using Firebug or Chrome Developer Tools.
You’ll see coding like this in the footer:
http://cl.ly/image/1t16242B0D0K
3) Copy the code
4) Go to the live site where this code needs to be applied and launch the live editor and go to page settings and then scripts. You’ll see the existing coding above. Replace it with the new version that you copied and then update the ajax_url and change it to this:
http:\/\/citydealsnetworkfl.com\/naples\/wp-admin\/admin-ajax.php
It will be different since you are copying from another site but it needs to be changed to the URL above which references your actual site.
5) Save changes
These steps will need to be repeated each month.
On your question for the alternative registration page — that isn’t available at this time. However, I’ve added feedback to an enhancement ticket for that.
Thanks
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Lorenzo
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Ruth Kuttler
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June 1, 2015 at 3:52 pm
https://www.dropbox.com/s/atre8brnp31zxbh/Screen%20Shot%202015-06-01%20at%2011.31.35%20PM.png?dl=0
please check screenshot to prove that we updated but you are missing the point.
That is not the problem. We know how to do the updates but even when we weren’t, the calendar on the home page was there. We will update to prove to you that it has nothing to do with this problem.
Did you also read that it is a problem with the widgets on sidebars? that shortcode also does not work and it was working fine.
Most of the top menu are post pages. you can see that the calendar is missing on the sidebar.
http://citydealsnetworkfl.com/naples/category/health-fitness-beauty/
Also, we need you to respond to the second issue – alternative registration page. Somewhere that link is saved, only thing we need is to add target=”_blank” to open it in new tab. I just need to know which file that is.
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Dean
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June 2, 2015 at 5:52 am
Hi Ruth,
The calendar issue and the calendar widget issue are both the same, as they use the same files.
There is a JavaScript error, as we already know, several in fact. The first thing I would do is to disable (temporarily) the WP Banners plugin and see if that has any effect.
I ask this because that plugin also has a JavaScript error, and as it is coming up first it might be causing a cascading effect with errors.
I’m not hopeful that will resolve it, as normally one error will stop other errors from showing, but it’s worth testing.
As the issue seemingly appeared out of nowhere, it is likely it is a conflict between the calendar and either the theme or another plugin, after an update.
The only way to confirm this would be to do a full troubleshoot. This will require you to disable ALL plugins except EE and EE Calendar.
If the issue persists while those plugins are disabled, please install and use the Theme Test Drive plugin and test with a default theme such as Twentyfifteen keeping all the other plugins disabled.
If the issue is fixed when the plugins are disabled, please re-activate them one by one, testing the calendar page each time (remember to refresh the page) until the culprit is found.
I know this is not ideal, but with so many JavaScript files being loaded on your site, it is the best way to narrow down the issue.
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Ruth Kuttler
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June 2, 2015 at 8:30 am
got it working but still need an answer to my second question.
How can we access the link to the alternative registration page? Somewhere that link is saved, only thing we need is to add target=”_blank” to open it in new tab. I just need to know which file that is.
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Lorenzo Orlando Caum
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June 2, 2015 at 11:45 am
Hi Ruth, I answered your question on the alternate registration link at the end of my earlier reply:
https://eventespresso.com/topic/calendars-stopped-displaying-on-home-page-and-sidebars/#post-159016
That is not currently available in Event Espresso 4. However, we have an open feature request for it so I’ve added feedback there.
If this is critical to your project, then please check with an Event Espresso professional here:
https://eventespresso.com/developers/event-espresso-pros/
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Lorenzo
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Ruth Kuttler
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June 2, 2015 at 12:39 pm
when do you foresee that enhancement for the registration link becoming available? if you can just tell me the file, my developers can do the work. i don’t want to be paying a fortune to do what is a very simple task.
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Jonathan Wilson
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June 2, 2015 at 1:21 pm
Hi Ruth,
This is a fairly new request. As such, our developers haven’t commented on it yet. Therefore, we do not have even an estimate for when this would be implemented.
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