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Calendar upgraded but now not populating

Posted: April 1, 2014 at 2:21 am

Viewing 11 reply threads


Paul Muszanskyj

April 1, 2014 at 2:21 am

Hi, I’ve just upgraded the Calendar to the most recent version (2.2.3.p), but now its not populating with the events. I’ve reverted to the previous version but this obviously needs sorting out. Can you please advise?

Thanks


Dean

April 1, 2014 at 3:36 am

Hi,

Without seeing the calendar in action it is very difficult to diagnose the issue.

I have tested 2.2.3 on local test servers and it populates just fine. The changes from 2.2.2 to 2.2.3 were relatively minor, some general logic fixes.

You could also try re-saving the calendar settings after upgrading, this will sometimes reset any errors with the calendar.


Paul Muszanskyj

April 1, 2014 at 3:55 am

Thanks – looks like I’ve changed from 2.0.4 so that might explain it. Just tried re-saving the settings but still not populating. Here’s the link: http://www.training4logistics.co.uk/


Dean

April 1, 2014 at 5:33 am

Hi Paul,

The calendar is populating, it shows the June event. However, all your other events are on a weekend and the calendar has weekends removed.

Can you check that the Show Weekends option in the Calendar settings is not set to No.


Paul Muszanskyj

April 1, 2014 at 7:56 am

Thanks very much – I’m obviously not very observant today! I missed that the June event looked ok, and had been all through the Calendar settings, but not noticed the Show Weekends setting. Now fixed and working perfectly so thanks again.


Paul Muszanskyj

April 1, 2014 at 8:15 am

Can we please reopen this query? Having done some more testing, we’ve realised that the calendar is showing 7 days on Firefox on my PC, but is only showing 5 days (and therefore missing the weekend events) on Firefox on Macs. Its also only showing 5 days on both PC and Mac on Chrome, Safari and Internet Explorer.
Can you help?
Thanks


Lorenzo Orlando Caum

  • Support Staff

April 1, 2014 at 9:29 am

Hi Paul,

I looked at your site in Firefox and Chrome on a Mac and the calendar is displaying the events on the correct days:

April events – http://cl.ly/image/060t2c2Z3g1p

June events – http://cl.ly/image/0y2R2J0d1s0p

Is there a specific event that is showing on the wrong day?


Lorenzo


Paul Muszanskyj

April 1, 2014 at 10:04 am

No – no specific missing events – the calendar is only showing 5 days instead of 7, in some browsers and operating systems. I don’t have a Mac so am unable to check, but a colleague has had a look for me. Why your Mac is displaying all 7 days, and his is only displaying 5 is very strange.
On my PC, I am also not seeing 7 days on Chrome, Safari and IE, although, very strangely, a few of the pages are displaying 7 days. The rest are displaying 5. For example using my PC, and Chrome – I get 5 days on the Contact page, and 7 days on the Who Should Attend page. The rest of the pages have some with 5 days, and some with 7, and it seems random.

Does anyone have any ideas about this?


Lorenzo Orlando Caum

  • Support Staff

April 1, 2014 at 10:09 am

Are you running any caching services or plugins?

Try a force refresh:

http://en.support.wordpress.com/browser-issues/#force-refresh


Lorenzo


Paul Muszanskyj

April 1, 2014 at 11:16 am

Thanks – I’ve tried it on my pc and looks like it was the plugin cache because I’m now seeing the complete calendar on all pages in all browsers. I just need to confirm with my contact with the Mac that that’s working correctly also. I didn’t realise that plugins had caches, so I guess that explains all the inconsistencies.


Josh

  • Support Staff

April 1, 2014 at 5:24 pm

Hi Paul,

When you run a caching plugin it will load up a cached version of the website when you’re logged out of the site. That’s why you saw the inconsistencies. Whenever you make changes to the site (new plugins, change widgets, or change settings) it’s best practice to go into the caching plugin’s settings and clear its cache so your settings will apply consistently.


Paul Muszanskyj

April 2, 2014 at 4:55 am

Right, I wasn’t aware of this. I can’t though see any caching settings in the Calendar settings. Am I missing something?
Thanks

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