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Calendar not loading Issue

Posted: July 8, 2014 at 5:03 am

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Barry Jabloner

July 8, 2014 at 5:03 am

New site I am building, http://consultsnp.com/cpr/, I purchased your plugin, uploaded Event Espresso, Calendar, Social Media and API piece. All loaded successfully and have been activated but the calendar is not showing up in the full Event Espresso Menu and the short code for Calendar is not working. I tried to load the EE4 Calendar to see if that would work but I get an error on activation that craps my dashboard. You can see the shortcodes showing up at the bottom of the page here:
http://consultsnp.com/cpr/cardio-pulmonary-resuscitation/
***You can see that the shortcode for event category is working.


Dean

July 8, 2014 at 6:13 am

Hi Barry,

First off, please make sure you are using Calendar version 2.2.4. Just for clarification, EE4 and EE3 addons are not compatible with each other.

Right now, looking at your site, no calendar addon is showing (the javascript that powers it isn’t loading), so I need to be sure that the addon is installed and activated.

There are no obvious errors that I can see currently, your EE and WP are up to date and there are no javascript errors being shown.

If the plugin is active then I think you may need to troubleshoot, by deactivating all other plugins barring EE and the EE calendar and see if it works from there. If it does then re-activate the other plugins one by one and test the calendar until it stops working.


Barry Jabloner

July 8, 2014 at 12:31 pm

This is what I downloaded from my account:
Event Espresso – Calendar
A full calendar addon for Event Espresso. Includes month, week, and day views. Version 3.0.0.reg ****This installed when I loaded the Event Espresso plugin
Event Espresso
Out-of-the-box Events Registration integrated with PayPal IPN for your WordPress blog/website. Support
Version 3.1.36.5.P
I also loaded:
Event Espresso – Social Media
Event Espresso API Plugin

Why would you have the calendar version EE4 loaded into my downloads if it isn’t compatible with the rest?


Lorenzo Orlando Caum

  • Support Staff

July 8, 2014 at 1:22 pm

Hi Barry,

Please remove the existing calendar through WordPress plugins and download and install version 2.2.4 (Events Calendar v2.2.4.p) which is for EE3:

https://eventespresso.com/users/bazzer7rose/#ee3-downloads


Lorenzo


Barry Jabloner

July 8, 2014 at 1:54 pm

That was the problem. Once I loaded version 2.2.4 it showed up. This problem could of been avoided, if you didn’t have the downloads at the top of the account page(the green and blue buttons)


Lorenzo Orlando Caum

  • Support Staff

July 8, 2014 at 2:28 pm

Great! The downloads are color coded by version:

http://cl.ly/image/161h0P0h2w2g


Lorenzo

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