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Calendar not displaying multiple times for event

Posted: November 5, 2013 at 5:19 pm

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Chris Holmes

November 5, 2013 at 5:19 pm

I created an event, which has 4 times (9:30, 11:30, 1:30, and 3:30). The registration page allows a person to select which time, but on the calendar, it is only showing the 11:30 spot. Then when I click on register, it does not display the registration page, with the fields to complete.


Dean

November 6, 2013 at 12:54 am

Hi Chris,

Currently the calendar only displays the first time. I will make a developer ticket to see if multi times can be included in future versions, but I cannot guarantee inclusion.

Regarding the register link issue, can you provide a link to your calendar to see the problem first hand?


Chris Holmes

November 6, 2013 at 6:22 am

Here is a link to the page. The other issue with this page, is that there is still an event on 11/4, which was there from when I had the Lite version, but I cannot go back in and remove it, because I had to delete the lite plugin when I installed Pro. How can I remove that event from the calendar?

The issue I described above with the link not going to registration page, is for the 12/2 event.

http://www.hixmkt.com/enrollment-classes?ee=2


Tony

  • Support Staff

November 6, 2013 at 6:37 am

Hi Chris,

It looks like Event Espresso registration pages have been setup wrong.

The link posted should be to a page which contains the [ESPRESSO_EVENTS] shortcode, but it looks like it contains just the Calendar.

If you go to Event Espresso -> System Status. Look under Registration Pages.
Are the url’s next to each page section green?


Chris Holmes

November 6, 2013 at 6:55 am

I am a bit confused. If I am using the calendar, do I need to create one page to display the calendar where I use the [ESPRESSO_CALENDAR] shortcode, and another page to display the events where I use the [ESPRESSO_EVENTS] shortcode?


Tony

  • Support Staff

November 6, 2013 at 7:12 am

The [ESPRESSO_EVENTS] shortcode is a required by Event Espresso in order for the plugin to function correctly.

Event Espresso has 4 required ‘Pages’ (I write pages but it is actually the shortcodes that are required, the pages can be any as long as Event Espresso know where the shortcode is – which is set in General Settings)

Those pages need to be Published Publicly but can be hidden from the Nav menus.

So to answer your question, Yes you need separate pages for both [ESPRESSO_EVENTS] and [ESPRESSO_CALENDAR].

Basically [ESPRESSO_EVENTS] handles about 90% of the registration process, how you actually get to the [ESPRESSO_EVENTS] page can vary (Calendar, widget, direct link, etc)

The Calendar is a way to display your Events differently but then links back to the registration process using the [ESPRESSO_EVENTS] page.

Does that help?


Chris Holmes

November 6, 2013 at 7:54 am

Now I get it! All is working great. Only thing that I cannot figure out, is how to get rid of the event on 11/4, which is still there from when I was using the Lite Version. I am not able to remove that event, because the Lite ver is no longer installed, and the event does not show in the Event Overview page of the Pro version. Thanks so much for your help!


Tony

  • Support Staff

November 6, 2013 at 8:02 am

The events are stored within the database, not the plugin so you should be able to find it within Event Overview.

If you go to Event Espresso -> Event Overview. Then on the filters select ‘All (Active/Inactive)’ then change the ‘Retrieve’ dropdown to All and click retrieve. So you have them setup like this http://d.pr/i/cIt

That should load all the events.

Does your event now appear in the Event Overview?

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