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WF
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July 12, 2018 at 3:26 am
Hi,
In my tickets checkout page, if I’m buying multiple tickets, sometimes I need to add different emails for different attendees, naturally.
But when I try to add an email that’s already registered in my WP, it just returns an error saying:
You have entered an email address that matches an existing user account in our system. You can only submit registrations for your own account or for a person that does not exist in the system. Please use a different email address.
This limitation doesn’t make sense to me, I need to be able to send a ticket to any email account, regardless of wether it’s already registered in WP or not.
How can I accomplish this?
Many thanks
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Tony
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July 12, 2018 at 4:03 am
Hi there,
Are you adding these registrations yourself?
As in the admin adding the registrations? If so you can add them from within the admin itself:
Event Espresso -> Events -> {hover over event} -> Registrations.
Click Add new registration (top of the page) and select tickets.
However, if you want to disable the above feature you can do so using a snippet:
https://gist.github.com/joshfeck/1131145859a3fab58f4d#file-disable_email_match_everyone-php
(You want the code from the second file, not the first)
Add that to a custom functions plugin on your site, we have documentation on doing so here:
https://eventespresso.com/wiki/create-site-specific-plugin-wordpress-site/
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WF
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July 13, 2018 at 5:00 am
I just added the code from the second file and apparently I can now buy tickets, associate them with whatever email accounts I want, and advance to payment options. I think that’s it!
Thank you
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