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lupineart
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March 4, 2017 at 11:00 pm
Hi there,
A few questions, but first the background. I would like to offer a general price ($200), then a less expensive price for when 2 tickets are purchased ($190/ea, or $380). I thought I had it with a separate ticket, with a min/max of 2. I know this is a common question, but I can’t seem to solve my issues below in the documentation and forums:
1 – It appears when the mix/max is the same, it prices it as “/bundle”. I find this a little confusing, because all other prices are based on per ticket. When you select quantity, it only gives you the one option of ‘2’, so it can be interpreted as buying 2 bundles because the price shown is “/bundle”. Anyway to remove the “/bundle” pricing?
2 – When I go to checkout, I can reduce the ticket to 1 (or whatever I want), and the price per ticket remains the same. So I get the bundle pricing, but end up only buying 1 (I haven’t went all the way through to paying in the test). Any resolution with that?
3 – After viewing the card, the back buttons bring you to the Events Archive page. How do I get the navigation to go back to where the user actually was (the event they last looked at)?
4 – Lastly, I noticed that the event is now showing only 14 seats remaining. However, it was always 15 in the settings. It seemed to have went down to 14 when I was just testing it out, which I never went past the registration page. You can see there are no registrations. Please advise on this…
Thanks for your help,
Der
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lupineart
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March 4, 2017 at 11:01 pm
Sorry – I can send screen shots if that helps.
Thanks,
Derek
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Josh
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March 6, 2017 at 3:31 pm
Hi Derek,
I’ll follow up with each of your questions below:
Anyway to remove the “/bundle” pricing?
add_filter(
'FHEE__ticket_selector_chart_template__per_ticket_bundle_text',
function(){ return; }
);
You can add the above to a functions plugin or into your WordPress theme’s functions.php file.
When I go to checkout, I can reduce the ticket to 1 (or whatever I want), and the price per ticket remains the same. So I get the bundle pricing, but end up only buying 1 (I haven’t went all the way through to paying in the test). Any resolution with that?
The only resolution for now I’m afraid is you deactivate the Multi Event Registration add-on. MER allows changing quantities and isn’t wired up to work with the min/max limits in the advanced ticket editor.
After viewing the card, the back buttons bring you to the Events Archive page. How do I get the navigation to go back to where the user actually was (the event they last looked at)?
The back button should actually take the user to the page they were on before. So if they were on the events archive page when they added the tickets to the cart, the back button will take them to the events archive. If they were on the single event page, then added tickets to the cart, then viewed the cart page, then clicked on the back button, it will take them to the single event page.
Lastly, I noticed that the event is now showing only 14 seats remaining. However, it was always 15 in the settings. It seemed to have went down to 14 when I was just testing it out, which I never went past the registration page. You can see there are no registrations. Please advise on this…
What you actually noticed was the ticket reservation system reserving the ticket for you. This feature will release the reservation 1 hour after the start of the reservation if you abandon the registration process. Without the ticket reservation system, multiple users could end up buying the last available ticket, which would result in the event overselling.
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