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Brett Golding
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June 14, 2014 at 6:49 am
Ok so for some reason my site is appearing broken by the EE3 pluing. I have the latest version so I am going to try uninstalling and reinstalling the plugin. My only concern is losing data I dont want to have to re-add events and re-cofigure it.
Can anyone offer any advice in doing a fresh install.
The error message I am receiving is as follows:
<code>
Warning: session_start() [function.session-start]: open(/home/156243/data/tmp/sess_5af8d1b7566dbb9b881bdcb75b26ba10, O_RDWR) failed: No such file or directory (2) in /nfs/c06/h08/mnt/156243/domains/planetpoleevents.com/html/wp-content/plugins/event-espresso/espresso.php on line 55</code>
<code>Warning: Unknown: open(/home/156243/data/tmp/sess_5af8d1b7566dbb9b881bdcb75b26ba10, O_RDWR) failed: No such file or directory (2) in Unknown on line 0
Warning: Unknown: Failed to write session data (files). Please verify that the current setting of session.save_path is correct (/home/156243/data/tmp) in Unknown on line 0</code>
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Lorenzo Orlando Caum
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June 14, 2014 at 11:55 am
Hi there Brett,
A PHP session is something that Event Espresso uses to temporarily store registration information. It expires after a few hours on its own or right after an attendee completes registration.
From the warning messages, it looks like there is an issue with creating those temporary sessions.
Could you reach out to your web host and ask them to check the session save path?
Then please add this to your wp-config.php file. It will turn off debugging which should remove the warning messages:
define('WP_DEBUG', false);
if (WP_DEBUG) {
define('WP_DEBUG_LOG', true);
define('WP_DEBUG_DISPLAY', true);
@ini_set('display_errors', 0);
}
If there is any existing debug macros, please remove those prior to adding the one above.
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Lorenzo
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Brett Golding
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June 14, 2014 at 2:07 pm
Hi Lorenzo thanks for the quick reply I appreciate you help,
I have spoken to my web-host (media temple) and everything looks ok their end.
My website is http://www.planetpoleevents.com
I am unable to login as well via the backend it is throwing up the error message:
ERROR: Cookies are blocked due to unexpected output. For help, please see this documentationor try the support forums.
Along with a ton of other errors (please see screen shot).
Event Espresso is the only plugin enabled and when I disable by renaming the folder in my FTP program the site works fine.
I have tried deleting the plugin and reinstalling but to no avail.
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Lorenzo Orlando Caum
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June 14, 2014 at 2:51 pm
Did you turn debugging off through the macro that I shared earlier?
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Lorenzo
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Brett Golding
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June 14, 2014 at 2:58 pm
Yeah I have: http://www.planetpoleevents.com/screenshot2.png
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Lorenzo Orlando Caum
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June 15, 2014 at 6:27 pm
Hi, thanks for sharing the screenshot. That is the php.ini file which is for the web server. Please remove the macro from that file and add it to the wp-config.php file.
This file is located in the WordPress root (same location as wp-content, wp-admin, and wp-includes folders):
https://eventespresso.com/topic/broken-site-how-to-reinstall-without-losing-data/#post-102131
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Lorenzo
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