|
Drio LLC
|
March 24, 2018 at 6:12 pm
When updating payment methods and browsing to a “Button URL” image, the form validation always returns the following error message:
An error has occurred:
Payment method of type “(unknown)” was not saved because there were validation errors. They have been marked in the form
That URL seems to be broken. Please enter a valid URL
However, the URL is valid — if you copy and paste the URL in a new browser tab, the image displays properly.
Please advise.
|
|
Tony
|
March 26, 2018 at 2:42 am
Hi there,
Whilst the URL may be valid, when you save the settings a payment method EE does a request to your server confirm the URL works, if that fails for whatever reason you get the above notice.
So it could be something on the server is blocking the request or something server side not configured correctly.
Are you running any security plugins on the site?
I tried to view the site to see if I can spot any problems but the site linked to your license is running EE3, the above error is from EE4.
|
|
Drio LLC
|
March 26, 2018 at 7:01 am
Thank you for the support. It was an issue with blocked HTTP authentication with the hosting provider.
|
|
Tony
|
March 26, 2018 at 7:33 am
Great, I’m glad you found the problem 🙂
|
