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Maureen
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July 8, 2022 at 10:56 am
When registering for an event, under Method of Payment there is only one option on the front end, Authorize.net Accept. The radio button is selected, but the associated image (authorize-net-logo.png) is missing (Firefox) or showing up as a a broken image link (Chrome)
The broken image url is:
https://www.naiopnorthernohio.com/wp-content/plugins/eea-authnet-accept/payment_methods/AuthorizeNet_Accept/lib/authorize-net-logo.png
However, looking in the file structure, the path is …plugins/eee-authorizenet-accept/…
I don’t know how/when the path changed from eee-authnet-accept to eee-authorizenet-accept. We have only used Accept as our payment processor (Not SIM or AIM).
How can this be resolved? Should I just add back the folder eee-authnet-accept and add the folder structure to put the image where it’s being called from?
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Tony
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July 11, 2022 at 4:47 am
Hi there,
No, you never want to modify core files within a plugin, the changes you make will only be replaced when the plugin updates anyway.
Go to Event Espresso -> Payment methods -> Authnet accept.
There you’ll find a ‘Button URL’ field.
Empty that field and save the settings, that should fix the URL used.
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Maureen
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July 11, 2022 at 7:32 am
Simple enough. Thank you.
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Tony
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July 11, 2022 at 7:58 am
You’re most welcome.
Any further issues just let us know.
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