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Braintree event registration transactions showing up as incomplete

Posted: November 4, 2016 at 9:33 am

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Jsanborn

November 4, 2016 at 9:33 am

URGENT!!! I am using Braintree and all of a sudden the transactions are showing up as incomplete. Recent registrations all show with blue tabs.


Lorenzo Orlando Caum

  • Support Staff

    •

November 4, 2016 at 10:15 am

Hello,

I see that a support token was activated so I’m reviewing the information that you shared and I’ll follow up via email shortly.

Thanks

—
Lorenzo


Jsanborn

November 4, 2016 at 11:25 am

URGENT!!! Incorrect amounts are being charged for registrations when using promo codes – all is set up correctly


Josh

  • Support Staff

    •

November 7, 2016 at 7:31 am

Can you explain in detail how they’re inaccurate, and the steps to make that happen?
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Status: closed

Updated by Josh 7 years, 11 months ago ago

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