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samatmaxx
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February 28, 2023 at 8:16 am
Hi there, hopefully you can help, appreciate my topic title isn’t very clear!
I am using event espresso to create an course booking system, where a priced ticket has be purchased, then multiple free tickets can be added for the individual attendees to go on the course.
The first paid ticket and the info related to it can only be purchased one at a item and the user details related to it act as the primary booking controller, creating a user in the wordpress backend.
I am looking a way for the first priced ticket type to be chargeable, but not count towards the actual places available on the course.
e.g. I purchase 1 Full price ticket, and 4 free tickets. Instead of the available places reducing by 5, it should reduce by 4.
Hope this makes sense, but let me know if you have any ideas.
Thanks,
S
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Garth
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March 1, 2023 at 12:25 pm
Hi Sam,
How are you today?
Can you set an unlimited amount with the first ticket, and capacity quantity limits on the 4 free tickets? That way it doesn’t matter if someone buys the first ticket?
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samatmaxx
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March 2, 2023 at 1:42 am
Hi Garth,
I am well thanks, how about you? Thanks for reaching out and your idea.
This isnt really what I am after. Basically I only want my “free ticket” to count towards the course available spaces. Users still need to purchase 1 “paid ticket”, but not have it count towards the course spaces.
Kind of like an office manager adding the 1 paid ticket to secure the course places, then adding individual employee’s who will do the course via the free tickets.
Does that make sense?
Ta,
S
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Tony
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March 2, 2023 at 2:30 am
Hi Sam,
In short, there isn’t a way within Event Espresso to allow a registration to be approved but then not count that registration towards the sold values by default.
There are multiple hooks within Event Espresso which could be used to hook in and check for a specific ticket and then manually adjust the sold value from there, however, it’s not how Event Espresso is expected to work so not something we could support.
Whichever way I can think of to do what you are looking to do is going to require custom code in some form or another. For example, you could use an additional question group on the Primary Registrant section for the Office Manager and then hook in and create a WP_user account for that manager based on the values passed. The ticket is assigned to an attendee of the course but you then still get a manager created from there. However, EE generates the WP user accounts from the Personal Information fields and you wouldn’t be using those for the manager so this is where you would need custom code to generate the account and whatever else you want to do with them at that point. That method also has its own limitations as it goes against how EE expects things to be set up, doable, but again more custom code.
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