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Blank Screen & Name Error

Posted: December 28, 2016 at 4:39 pm

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michaelstoneteaching

December 28, 2016 at 4:39 pm

We’re having issues with our Event Espresso plugin. During the checkout process, clients are getting an error for the name field and others are getting to the end of the registration process and landing on a white screen. Please advise.


Josh

  • Support Staff

    •

December 28, 2016 at 5:08 pm

Hi there,

Does your website have the latest version of EE4? (currently v. 4.9.23.p)

If so, you can go to Event Espresso > General Settings > Admin Options, then set Encode Session Data? to Yes. This should help as long as your server supports encoding the session data.

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Support forum for Event Espresso 3 and Event Espresso 4.
Documentation for EE3 and EE4
Documentation for Event Espresso 3 Documentation for Event Espresso 4

Status: closed

Updated by Josh 7 years, 9 months ago ago

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