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Big Problem after updating to EE4.9.26 PLEASE HELP

Posted: January 18, 2017 at 10:39 am

Viewing 11 reply threads


Ted Karlsalr

January 18, 2017 at 10:39 am

After updating to EE4.9.26 there is a big problem. All the EE admin pages are blank. The registration in the website is not working. This update killed EE. Please help. the site is live and people buys ticket.
WP 4.7.1


Ted Karlsalr

January 18, 2017 at 10:52 am

I deactivated EE Mailchimp plugin and for now the site is working. I think EE Mailchmip causes the problem


Tony

  • Support Staff

January 18, 2017 at 11:00 am

Hi Ted,

What version number of the EE4 mailchimp add-on do you have installed on the site?


Ted Karlsalr

January 18, 2017 at 11:02 am

it is 2.4.1.rc.000. I had problem with mail chimp before and one of you awesome people at EE fixed it about a week ago and installed the plugin.


Ted Karlsalr

January 18, 2017 at 6:01 pm

Is there any solution for my problem. Please let me know what is going on


Ted Karlsalr

January 18, 2017 at 6:03 pm

Can I install the previous version of mail chimp?


Josh

  • Support Staff

January 18, 2017 at 7:28 pm

Hi Ted,

We don’t know why the MailChimp add-on is having problems on your website. We can investigate further if you can complete the form on this page:

https://eventespresso.com/send-login-details/


Ted Karlsalr

January 19, 2017 at 11:21 am

Thank you Josh. I just sent you the information.


Tony

  • Support Staff

January 19, 2017 at 12:47 pm

Hi Ted,

we checked into this and installed an updated version of the MaiLChimp add-on on your site which should fix the above. I tested your events page and it now loads find, can you confirm it works for you please?

If you do run into any further problems please let us know.


Ted Karlsalr

January 19, 2017 at 12:54 pm

Thank you so much Tony. I hope it stays the same after future update! It works just fine now. Can you please recommend a new modern theme? I am in the market to purchase a modern looking theme for the website and want something that is 100% compatible with EE. I love you guys!


Tony

  • Support Staff

January 19, 2017 at 1:01 pm

You’re most welcome 🙂

The fixes included in the version you have will also be included in the next updates so it should continue to work fine.

Can you please recommend a new modern theme?

We can’t really provide any theme recommendations as it’s just so subjective, as for 100% compatibility as long as the theme is well coded and follows the WP Standards/Guidelines it should work fine.


Ted Karlsalr

January 19, 2017 at 1:02 pm

Thank you so much

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