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Jennifer Bublitz
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November 9, 2015 at 9:47 am
From all the people who have asked you how to best handle “Pay at the door” options, have you compiled a Best Practices sheet on how to do so? I.e. best wording to change on the invoice page? Is there other text I need to change? Thanks.
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Josh
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November 9, 2015 at 1:15 pm
Hi Jennifer,
What we’ve found is it really depends on a few things, one of the big factors is whether or not a spot is reserved for someone to pay later at the door.
So for example, if the intent is to reserve the tickets even though they have not paid (they’ll pay at the door), then you may wish to set the Default Registration status for the event to Approved. This will reserve each of the tickets that have been registered for but have not been paid for yet.
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Jennifer Bublitz
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November 10, 2015 at 5:35 am
Yes, that is the intent. So I appreciate the suggestion. Any other word changes I should be concerned about? I’m not sure if I need to change information on the “Invoice” page?
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Josh
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November 10, 2015 at 10:43 am
You’ll likely want to change some of the wording that’s in the Invoice settings. So for example on the Payment Overview section of the Thank You page, right after the View Invoice link, it will display what you input into the Confirmation Text and Extra Info fields. You set those fields in Event Espresso > Payment Methods > Invoice.
Then, on the actual Invoice that you download, there’s some instructional text. You can change the message there in Event Espresso > Payment Methods > Invoice by editing the Instructions field.
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