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cliffhoppitt
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November 13, 2019 at 12:55 pm
When attempting to send batch emails to many registrants some of the emails fail with a server error. It is then not possible to resend the failed emails, even individually from the message activity page. I have to totally resend the remainder in the batch, a few fail and I have to keep repeating the process. As a result I have begun sending small batches of about 5 and success is higher but not perfect. I want to send about 40 in one batch. I have windows, wordpress and ee all up to date. I am using attendee mover, and multi-event registration, mailchimp, promotions, plus wait lists.
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Tony
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November 13, 2019 at 4:28 pm
Hi there,
When you mention Windows, is that your local machine or are you running WordPress on a windows server?
If the server throws an error it will usually save the full error within its error logs, we’ll need that error to know what is happening. Usually your host will provide a way for you to view error within your control panel, or if you have FTP access they are often stored within an error_log file in the root directory of the site.
So can you check for any errors being thrown around the same time you tried to process the batches methoed above and add them here, please?
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