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barcode addon when scan nothing happens

Posted: March 18, 2015 at 4:28 am

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menno hubregtse

March 18, 2015 at 4:28 am

hello all, i have installed all addons and tickets are showing fine.
but when i fill in the barcode in the admin panel barcode addon,, and press on enter then nothing happens!! this is big problem.. how can i fix it?


Tony

  • Support Staff

March 18, 2015 at 5:59 am

Hi,

Which version of the Barcode scanner are you using?

Are you scanning the Barcode or QRCode?

Are you in ‘Lookup’ or ‘Continuous’ mode?

Are there any changes at all on the page once you input the code?


menno hubregtse

March 18, 2015 at 8:51 am

i have installed all yesterday! i have tried lookup and continous mode

i have just typed the barcode into the field and tried it but northing happens afther i press enter!

all works ok but this thing not.. and this problem is urgent


Lorenzo Orlando Caum

  • Support Staff

March 18, 2015 at 2:40 pm

Hi, there is a workaround available here:

https://eventespresso.com/topic/check-in-not-works-urgent/#post-146986


Lorenzo

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