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I’ve made adjustments to an event and it caused duplications of the available ticket quantities. The capacity and available ticket numbers in the Event Espresso App are therefore out of whack (should be 100 minus current sales and it is currently 500+). How can I make the adjustments to the “Qty” section of the blocked out tickets? I am also open to manual edit in the database if that is the only way as the promoter is getting conflicting data on the app and I need to have it rectified.
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I am actually already on the most recent version of Event Espresso: The total approved reservation count is 15: However, the total sold count is displayed to be 9: In full disclosure, the actual total sold is 10, with 5 tickets manually registered and manually paid and approved. However, considering that payment was manually added, I would think it would still be considered “sold” |
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I forgot to mention in the form that the event in questions is:
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