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Automatic updates not working (5)

Posted: July 4, 2014 at 2:34 am

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Martijn van Endt

July 4, 2014 at 2:34 am

Hello,

I’ve a license key only installed for one domain. But I get this message.

You have the correct Site License Key for Event Espresso but your current membership access only allows for automatic upgrades on one domain. Please log into your account to manage your Site License Keys or purchase a support license now.

Please help

gtz

  • This topic was modified 10 years, 5 months ago by Martijn van Endt.
  • This topic was modified 4 years, 10 months ago by Garth.


Tony

  • Support Staff

    •

July 4, 2014 at 3:31 am

Hi gtz,

I have reset your license key.

Please go to Event Espresso -> General Settings.

Remove the key (cut), save the settings, replace the key (paste) and save the key once again. (Be sure to check for any white-space before/after the key when pasting)

You should then be able to use the automatic updates.
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Support forum for Event Espresso 3 and Event Espresso 4.
Documentation for EE3 and EE4
Documentation for Event Espresso 3 Documentation for Event Espresso 4

Status: closed

Updated by Tony 10 years, 6 months ago ago

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