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Jonathon Hance
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January 16, 2022 at 9:18 pm
I am receiving this error message. I only operate a single site with this plugin, so this is a bit of a mystery.
A valid Support License Key is needed to enable automatic upgrades. Your current account does not allow automatic upgrades on more than one domain. Please log in to your Event Espresso account to manage your Support License Keys or purchase a support license right now.
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Tony
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January 17, 2022 at 3:29 am
Hi there,
There are 2 instances of the site pinging out servers, you haven’t posted the domain here so I’ll post part of it to highlight:
http://www.blog.mobile.*******nce.org
www.*****dance.org
As the license server is getting pings from ‘multiple sites’ it flags the key ad prevents updates, however, I’ve just reset it for you.
You should receive an email with instructions on how to relink the get but in short, go to Event Espresso -> General Settings.
Remove the license key from the field (cut) and save.
Replace the key again (paste) and save once more, that should fix the above and allow the update to work.
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