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Automatic updates do not work

Posted: July 4, 2014 at 7:57 am

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Jan Cerny

July 4, 2014 at 7:57 am

Hello, I tried to reset the Site license key, change for the old one, but still cant update the version 3.1.36.4.P. I have bought personal license. THanks for the help!

Jan, MKSH


Tony

  • Support Staff

    •

July 4, 2014 at 9:20 am

Hi Jan,

Your license key has been reset.

Please go to Event Espresso -> General Settings. Remove the license key (cut) and save the settings, replace the license key (paste) and save the settings once more. Be sure to check for any white space before/after the key when pasting.

You should then receive an update notice to update to 3.1.36.5.P
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Support forum for Event Espresso 3 and Event Espresso 4.
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Status: closed

Updated by Tony 10 years, 6 months ago ago

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