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Automatic updates (4)

Posted: September 29, 2014 at 12:19 pm

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Alexander Vesnenok

September 29, 2014 at 12:19 pm

I’ve got exactly the same issue. https://eventespresso.com/topic/automatic-updates-3/
Could you, please. help?
Thank you.


Tony

  • Support Staff

September 29, 2014 at 12:22 pm

Hi Alex

Your license key has been reset.

Please go to Event Espresso -> General Settings.

Remove the license key (cut) and save the settings, replace the license key (paste) and save the settings once more.

Be sure to check for any white space before/after the key when pasting.

That should fix the auto updates once again.


Lorenzo Orlando Caum

  • Support Staff

September 29, 2014 at 12:23 pm

Hi Alexander,

Could you activate your support license key from your account page?

https://eventespresso.com/users/alexvesna/

It is the alphanumeric value that ends in d5.


Lorenzo


Alexander Vesnenok

September 29, 2014 at 12:30 pm

it works. Thank you. I ‘ve activated my new license in General Settings.

I am sorry, Lorenzo, it’s not quite clear for me where should I activate the license from my account page (


Lorenzo Orlando Caum

  • Support Staff

September 29, 2014 at 12:36 pm

Glad to hear its now working for you Alexander!


Lorenzo

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