Support

Home › Forums › Event Espresso Premium › Automated Email after Success gives link to Payment Details – Payment incomplete

Automated Email after Success gives link to Payment Details – Payment incomplete

Posted: October 5, 2012 at 4:41 pm

Viewing 1 reply thread


isawilldupage

October 5, 2012 at 4:41 pm

After a successful registration and payment, I got this page: https://isawilldupage.org/?page_id=29&r_id=4-506f5db165894 However, the automated email has this link: Click here to review your payment information View Your Payment Details http://isawilldupage.org/?page_id=29&r_id=4-506f5db165894. This shows the payment incomplete. Confusing to someone who just paid. How can this be corrected?


Josh

  • Support Staff

    •

October 5, 2012 at 4:47 pm

I would start with making sure Event Espresso and the add-ons are up to date.

There is also a simplified Transactions page template that can help with problems with incomplete payments that you can add to your WordPress theme. There is more information here:

https://eventespresso.com/topic/problems-with-incomplete-payments-download/
Viewing 1 reply thread

The support post ‘Automated Email after Success gives link to Payment Details – Payment incomplete’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Support forum for Event Espresso 3 and Event Espresso 4.
Documentation for EE3 and EE4
Documentation for Event Espresso 3 Documentation for Event Espresso 4

Status: closed

Updated by Josh 12 years, 1 month ago ago

Topic Tags

Notifications

This topic is: not resolved
Event Espresso