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Authorize.net plugin errors

Posted: July 27, 2015 at 11:05 am

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Ruben

July 27, 2015 at 11:05 am

I have both plugins – testing both and whichever works we will end up using. What happens is this:

Authorize.net SIM (offsite processing) When you click process payment, I get a blank white page that says this:
The following errors have occurred.
(99) This transaction cannot be accepted.

When I use Authorize.net SIM, I get this error:
The merchant ID is invalid or the account is inactive (code: 13)

We have a WooCommerce site running as well and we are successfully processing auth.net transactions on-site using the same exact Auth.net login id, key, etc.

Can you please help us fix this? We have tried everything and just cannot get it working.


Lorenzo Orlando Caum

  • Support Staff

July 27, 2015 at 11:36 am

Hi Ruben, I’m reviewing your support token request and I’ll follow up shortly. This will arrive as a separate email.

Thanks


Lorenzo

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