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Authorize.net not working (2)

Posted: October 26, 2018 at 2:25 pm

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websuited

October 26, 2018 at 2:25 pm

Customers saying cant proceed bc system in test mode.
System is set to debug mode off.

This is note from Authorize.net about a script:
Nothing has changed on this end that would cause Test Mode to start appearing for your customers. It is also possible to be in Test Mode through your website/software integration, which will override the http://Authorize.NetMerchant Interface settings described above. To disable Test Mode through your website, you will need to modify your script. If the script includes the field x_test_request, then you would want to make sure it is set to “FALSE.” Alternately, if your account is no longer in Test Mode, you may instead remove all references to x_test_request in your script.


Josh

  • Support Staff

October 26, 2018 at 2:35 pm

Hi,

Can you go to Event Espresso > Payment Methods, then select the active Authorize.net gateway, and check the setting labeled:
Send test transactions?
That setting needs to be set to No.


websuited

October 26, 2018 at 2:55 pm

Thanks.

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