|
Bo Glover
|
October 27, 2015 at 1:11 pm
I am getting a payment error from authorize.net stating my login ID credentials are incorrect. I have reset the transaction key 3 or 4 times now. I have triple checked the LOGIN ID. I have contacted Authorize.net & my account is active and my info is correct. I have recently upgraded my EE3 to EE4. My main authorize.net is NOT in test mode, but in LIVE mode. When I try to purchase an event the header ” Authorize.net AIM Test Mode
Test Mode allows you to submit test transactions to the payment gateway. Transactions that are submitted while Test Mode is ON are NOT actually processed. The result of a transaction depends on the card number submitted, and the invoice amount. If you want a transaction to be approved, use one of the following card numbers.” is displaying. There is NO checkbox asking if the site is in test mode on the backend of EE4 in my admin panel under Payment Methods > AIM. The only similar options are – Debug mode on? Set to NO. Send Test Transactions – Set to NO. Any suggestions on how to fix this critical issue?
|
|
Josh
|
October 27, 2015 at 1:23 pm
Hi Bo,
When you go to save the Event Espresso > Payment Methods > Authorize settings, is there an error message?
|
|
Bo Glover
|
October 27, 2015 at 1:35 pm
There is no error message
IMPORTANT You are responsible for your own website security and Payment Card Industry Data Security Standards (PCI DSS) compliance.
Learn more about PCI DSS compliance
Name*
Description
Admin-Only Name
Admin-Only Description
Debug Mode On?
Open by Default?
Authorize.net API Login ID *
Authorize.net Transaction Key *
Send test transactions? *
Send test transactions, even to live server
Button URL
logo
Usable From? Front-end Registration Page Admin Registration Page (no online processing)
PMD Order
Lowest numbers will be shown first
Update Settings
Deactivate Payment Method Deactivate Aim Payments?
All fields marked with a * are required fields
|
|
Josh
|
October 27, 2015 at 2:21 pm
Hi Bo,
There might be a stuck or cached config in the payment options. Can you try this? You go to edit those settings and change Debug Mode On? and Send test transactions? to Yes, then save. Then you change both options to be No, then save again. Doing the above should bust up any cached config options.
|
|
Bo Glover
|
October 27, 2015 at 2:49 pm
Yes! It worked! Thank you!
|
|
Josh
|
October 27, 2015 at 2:59 pm
Awesome! Glad to hear it!
|
