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Elizabeth
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March 16, 2014 at 10:24 pm
I moved the website from a folder to the root. Everything works except when someone registers. It send the emails after registration, but they do not show in the backend. It shows there are attendee’s in the limit area (ie. 2/45), but when you click on it is says there are no attendees.
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Elizabeth
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March 16, 2014 at 11:34 pm
It shows the attendees on the front end if you use the ATTENDEE short code on a page…they just are not showing in the back end.
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Elizabeth
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March 17, 2014 at 12:11 am
One more thing to add. The installation is in a subfolder: http://www.website.com/negeorgia/
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Elizabeth
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March 17, 2014 at 12:16 am
Shows 1 attendee, does not show name in list
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Dean
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March 17, 2014 at 5:56 am
Hi,
Have you set the Retrieve dropdown to ALL and clicked the retrieve button? Often it is a case that you have a lot of attendees, the overview does not show them all to help speed it up.
Screenshot http://take.ms/BFtap
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Elizabeth
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March 17, 2014 at 7:36 am
Yea, I did that. It is a new install so there are only a couple test registrations.
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Elizabeth
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March 17, 2014 at 7:43 am
See below where it says (1) event and shows no attendees in the (). It is in the database itself. You can also see from the [attendee] code: http://masterpiecemixers.com/negeorgia/test/ (Test | ID: 131 | )
Events : All Events (1) | This Month (1) | Today (1)
Attendees : All Attendees() | This Month () | Today () | View Report
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Tony
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March 17, 2014 at 7:44 am
Hi Dorian,
Is there anything within the Live Search Field? http://take.ms/2g5WV
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Elizabeth
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March 17, 2014 at 7:51 am
It is doing the same with adding a GROUPON code. Says there are none there.
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Elizabeth
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March 17, 2014 at 7:53 am
no, search field is blank
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Elizabeth
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March 17, 2014 at 7:56 am
I did an install in the root and it works fine. It is when wordpress is in a subfolder where there is an issue. It lists all of the events just fine. It shows people have registered. It just not show the attendees and now does not show groupons entered in in the backend.
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Elizabeth
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March 17, 2014 at 8:10 am
You can add and display PROMO codes just fine
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Elizabeth
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March 17, 2014 at 8:35 am
(FOR GROUPON ISSUE) I noticed the in the database, it does not have mm_events_groupon_codes in the table for the subfolder install.
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Tony
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March 17, 2014 at 8:52 am
When you say subfolder, is this part of WordPress MultiSite or separate installs?
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Elizabeth
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March 17, 2014 at 8:54 am
It is Multi, but it is the same customer…so not using for multiple people.
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Dean
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March 18, 2014 at 1:12 am
Hi,
Event Espresso does not have a formal Multi Site integration, however for the most part it should work. Is the plugin Network Activated? If it is then that will cause issues, you will need to activate it on a per site basis.
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