Posted: September 4, 2015 at 3:53 am
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I have a query in relation to viewing Events tickets I have purchased. When I am logged in as a subscriber, should I not be able to see any Events I am attending under: “”My Events Management”? At present this is blank under my profile even though I have purchased a ticket. Any assistance on this woudl be great! Regards, Robert |
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Hi Robert, Was the user logged in when they registered for the event? If not, it will not know to log the registration for that user. EE4 WP User Integration enhances this by checking the registration email against the registered user list and prompts the user to log in if it matches. |
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Hello, Thanks for the swift reply. The user was not logged in. They register on purchase (they are set up as a user when they purchasing a ticket using a script a member of you team provided) We are EE3 due to some restrictions we had. Is it possible to do this with EE3? If not can we disable “My Events form the Dashboard area?” |
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Hi, What was the code used to enable this? You can disable the My Events menu with the following code added to a site specific plugin:
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Hello, This is the code I was supplied:
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Hi Robert, That does not add the first event that the user registers with into the members events database, so with that code the very first event will not show up within the profile. Here is an updated version of the snippet that does add the event to ‘My Events’ – https://gist.github.com/Pebblo/7825452 However to note, this will only fix ‘My Events’ for new members created once this gist is in use. So current members will still not see the first event they registered onto, but new members will. |
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I appreciate your help on this. Thanks! |
You’re most welcome. Please do let me know if this works as expected for you. |
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