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Attendee Reports won't show more than 50 entries

Posted: December 4, 2014 at 2:14 pm

Viewing 6 reply threads


leo newland

December 4, 2014 at 2:14 pm

Hello,

The attendee reports in the dashboard won’t show more than 50 entries, no matter what we do. Here’s a quick video example: http://quick.as/d3jfVBD

We’re running 3.1.36.5.P and WP 4.0.1.

Thanks


Lorenzo Orlando Caum

  • Support Staff

December 4, 2014 at 2:32 pm

Hi,

What do you have for the dropdown that appears above it (retrieve x rows from the Database at a time)?

http://cl.ly/image/143I1k0w0V22


Lorenzo


leo newland

December 4, 2014 at 3:35 pm

Thanks Lorenzo,

We don’t have that “retrieve x rows” box. Is that a new feature in 4.x? or 3.1.36.6.P?


Josh

  • Support Staff

December 4, 2014 at 4:04 pm

Hi Leo,

The retrieve x rows box was added around 3.1.26. It looks like this:

screenshot

It should be there right above the list table, unless there’s been some customizations made to Event Espresso’s admin functions. Can you check to see if it’s there?


leo newland

December 5, 2014 at 10:52 am

Hi guys,
I just downloaded a fresh copy of 3.1.36.6.P and activated it on my dev site. I’m still not seeing that filter field. Here’s a screenshot. I’d share a link, but it’s on my localhost. Ideas? I’ve confirmed that 3.1.36.6.P is active.

https://dl.dropboxusercontent.com/u/1210327/raffle.png

Thanks


Josh

  • Support Staff

December 5, 2014 at 12:20 pm

Hi Leo,

Can you check your PHP error logs to see if any errors are thrown when the Attendee Reports screen loads?

It may also help to try it with all other plugins deactivated.


leo newland

December 5, 2014 at 1:08 pm

Thanks Josh,

Turns out I was being a dummy and had hidden something else via css that also hid those filters. fixed now!

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