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Attendee repeat registration is missing information

Posted: July 24, 2019 at 12:20 am

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Lindsay Steyn

July 24, 2019 at 12:20 am

Hi
When an attendee registers for a subsequent event the attendees details should pre-populate on the registration form BUT –
1. the first name, last name and email address fields are pulling through and pre-populating
2. the phone number and all address fields are NOT pulling through as pre-populated
3. all custom question fields are pulling through and pre-populating
I do require the information for all system questions and all custom questions to pull through and pre-populate please. I am using the WP Users Integration plugin and have added the code snippet to pre-populate custom questions.
All attendees are required to login for registrations and new registrations require auto creation of a new user defaulting to subscriber level.
Please advise if I am missing an additional setting here somewhere or how to ensure that all of the fields are pre-populated for repeat attendee registrations?
Many thanks.


Tony

  • Support Staff

July 24, 2019 at 4:08 am

Hi Lindsay,

I’ll break down each of your points and add some details, you may already be aware of some of the details but I’ll go through each anyway for any future readers.

1. the first name, last name and email address fields are pulling through and pre-populating

This happens by default with the WP User integration add-on and they are the only fields to be pre-populated by default.

2. the phone number and all address fields are NOT pulling through as pre-populated

There is a snippet you can use to enable this which is available here:

https://github.com/eventespresso/ee-code-snippet-library/blob/master/addons/eea-wp-user/jf_filter_address_answer_for_wpuser.php

3. all custom question fields are pulling through and pre-populating
I do require the information for all system questions and all custom questions to pull through and pre-populate please. I am using the WP Users Integration plugin and have added the code snippet to pre-populate custom questions.

So, to confirm, this part is working as expected?

The snippet to pull the answers to previous custom questions is available here:

https://github.com/eventespresso/ee-code-snippet-library/blob/master/addons/eea-wp-user/mn_wp_user_addon_save_custom_answers_too.php

It sounds like you just need to add the snippet for #2 to the site and you’ll have all that you need, or I am misunderstanding the above?


Lindsay Steyn

July 28, 2019 at 11:50 pm

Hi Tony
Thank you for your detailed reply.
You understood the situation perfectly and answered all the needs.
Problem solved – your clarity and solution much appreciated.
Cheers

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