Support

March 1, 2022 at 10:35 am

Hi there,

1. For our classes, users can purchase more than one spot in a class (ie, they can bring more than one dog, each dog requires it’s own ticket to attend.) We would like to display the attendee’s name for every ticket they purchase, not just once, so that you can see all spots in the class are taken. Is this possible?

Can you link me to the event and open up ticket sales so I can see what you currently have please? (I know from a previous thread that ticket sales are currently closed).

2. Is there a way to show information that was sent in the custom registration form in the attendee list? My client offers dog training classes, and she would like to display the dog’s name (collected in the registration form) next to the attendees name. Is this possible using shortcode?

Which attendee list are you referring to here, please?

It is likely possible to do via code rather than a shortcode but I just need to confirm where the data is being output.

March 1, 2022 at 10:59 am

Should I create a test event so that you can see this?

Sure, either a new event or duplicate the original one…. set it to be password protected and just post the password here, that will prevent others from registering.

That new event can then be deleted once finished.

I am not currently outputting the attendee list on the site, since it didn’t add them in twice. But I was using this shortcode originally: [ESPRESSO_EVENT_ATTENDEES ticket_id=123]

Ahh ok, so the front end ESPRESSO_EVENT_ATTENDEES output.

No shortcode, but the template can be overridden by placing a copy in your theme (preferably a child theme) and then some code added to that to pull in additional values.

Comfortable with PHP and FTP?

March 1, 2022 at 11:40 am

You will need to update the ticket sale dates to open up registrations on that duplicate event, I can’t register currently 🙂

March 3, 2022 at 5:57 am

Ok, so a couple of questions for your set-up.

Is the ‘handler’ usually the same person?

As in if a person selects 2 tickets you currently request all details for both tickets, do they end up just being exactly the same values?

Do you need a Waiver, Release and Covid Policy for each individual ticket?

You can set this up so that you only collect the ‘Persons’ details once along with the Waiver, Release and Covid Policy question (plus the dog specific questions) and then the additional ticket will just ask for dog specific questions if preferred?

Note it is fine as if that’s how you want it, it just means that if I selected 2 tickets I need to provide the same details twice is all. If people often buy 2 tickets and 2 separate people attend then how it is now is how it needs to be set up.

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The content of the ESPRESSO_EVENT_ATTENDEES shortcode comes from:

\event-espresso-core-reg\public\Espresso_Arabica_2014\content-espresso_event_attendees.php

If you copy that template into the root directory of your child theme you can then edit the contents to include additional details as needed.

We have an example of pulling in a custom question answer here:

https://gist.github.com/joshfeck/63fe625950c9a71e19be

Problem is the above will change depending on how your registrants answer our current questions. If they are using the same details for both tickets that 1 attendee with 2 registrations assigned to it (and therefor 2 answers for the dog questions), so this may need adjusting for you use case depending on the answers to the above questions.

March 4, 2022 at 8:43 am

You’re most welcome.

Just let me know if there is any additional info you need.