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whynotcamp
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May 11, 2017 at 9:38 pm
Hello, I have installed the Attendee Mover plug-in, however when I press on the mover icon on the registrant I’m not able to see a list of all the events under “Select New Events”. I have a total of four events but only displaying two. When I try searching it says “No Results Found”
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Tony
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May 12, 2017 at 3:32 am
Hi there,
Are the 2 events not showing expired or are they all Active/Upcoming?
Regarding the search, that can happen for a few reasons but the most common is because a notice/warning is being thrown during the request and either WP_DEBUG is enabled or your server is set to display_errors.
Do you have the server set to display errors currently?
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whynotcamp
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May 12, 2017 at 2:48 pm
All the events are all active/upcoming. The server is not currently displaying errors. Is there info about what to look into potentially? Thank you
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mpurse
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May 15, 2017 at 1:56 am
We get this ALL THE TIME. Every time there is some minor update to any part of the website. Somehow, days or a couple of weeks later it works again, but it causes a huge amount of work for us. It’s bit disappointing because we paid for the plugin. But I’ve been through support a number of times and no one seems to be able to identify a problem.
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whynotcamp
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May 15, 2017 at 1:28 pm
Please let me know if there is something I should look for. This is a key feature that we need that would decide if we want to use this plug-in.
Thank you
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Lorenzo Orlando Caum
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May 15, 2017 at 1:41 pm
Hi,
You shared that there are 2 of 4 events that are active or upcoming.
Could you try temporarily deactivating other plugins and then try using the Attendee mover again?
Do you then see any results or does it still appear empty?
—
Lorenzo
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whynotcamp
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May 15, 2017 at 2:00 pm
I tried deactivating all other plug-ins but still getting the same problem.
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whynotcamp
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May 15, 2017 at 2:02 pm
I just purchased the priority support token but can’t seem to process the form. Could someone from support staff email me @ pjun@wmgllc.com or skype PeterJun21
Thank you
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Tony
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May 15, 2017 at 4:46 pm
Hi Peter,
I have replied to you support token request.
@mpurse
Are you having problems currently? If you can provide details I’ll take another look and see if I can spot any issues.
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