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Attendee Mover Event Reminder Emails

Posted: February 28, 2023 at 5:07 am

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mpurse

February 28, 2023 at 5:07 am

It seems after we transfer a customer to a new event date, they do not receive the automated event reminder email that is sent out to all other registrants.

Is there a way to update this? Or a known work around?

Thanks.


Tony

  • Support Staff

    •

February 28, 2023 at 12:52 pm

Hi there,

Strange, so just to confirm, you moved the registration onto the event before the AUEN notification was due to be sent, correct?

Are you using the Upcoming Event or Upcoming Datetime notification?
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Updated by Tony 1 year, 8 months ago ago

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