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Attendee Mover error on step 3

Posted: October 24, 2016 at 12:13 pm

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KIROS

October 24, 2016 at 12:13 pm

I just installed the attendee mover. When testing this plug-in, on step 3 of moving a registrant, when I click next step, I receive this error: An error has occurred:
This exact registration change has already been processed. Please select a different event and/or ticket to change this registration.
The original cancelled registration can be viewed on the registration details admin page.

It does not allow me to go to step 4 (complete). Can you tell me how to fix this? Thanks!


Josh

  • Support Staff

October 24, 2016 at 1:04 pm

There’s really no fix, but you can avoid the error by only moving registrations that have not already been moved. When a specific registration has already been moved, and you try to move the original registration (which is now a cancelled registration) again, the error you saw will happen.

So you can avoid the error by moving a registration that hasn’t been moved yet.

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