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Attendee info lost

Posted: September 19, 2014 at 11:07 am

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Mission Safety

September 19, 2014 at 11:07 am

I have a huge issue with our account I have deleted some courses and added new ones but the system also deleted a lot of my attendee info. the system is reusing ID numbers?? please help.


Josh

  • Support Staff

    •

September 19, 2014 at 11:40 am

Hi there,

It turns out when an event or course is deleted, the attendees are deleted with it. If you do not have a backup of the database, you can check with your host to see if they have any recent backups.

Another place to get attendee data from deleted course are from the admin email notifications that go out.
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Status: closed

Updated by Josh 10 years, 2 months ago ago

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