|
ps
|
August 2, 2016 at 7:46 am
In the single event shortcode the names list is showing the attendee name multiple times, when multiple tickets are bought. Also if I purchase later on additional tickets, the attendee name is added again. It should only display the attendee name once, regardless of how many tickets and how many times the attendee registered him/herself to an event.
How can this be fixed? Thanks a lot for your help.
|
|
Tony
|
August 2, 2016 at 9:54 am
Hi there,
Which single event shortcode are you referring to?
Can you post the full shortcode you are using or link us to an example we can view please?
|
|
ps
|
August 2, 2016 at 11:12 am
Hi Tony,
I can’t post the link, as it’s a member only area, but here’s the short code, that I’m using: [ESPRESSO_EVENT_ATTENDEES event_id=”.$post->ID.”]
I hope this helps. Thanks for your assistance.
|
|
Josh
|
August 2, 2016 at 1:24 pm
The short code that you’re using is designed to show only one attendee per contact record. Does the attendee that’s showing up more than once have multiple contact records in Event Espresso > Registrations > Contact List?
|
|
ps
|
August 2, 2016 at 2:04 pm
Hi Josh,
If user A purchases 2 tickets, his name show’s up 2 times in the attendee list. If user A then purchases 3 other tickets, it shows up again 2 times in the attendee list, so total I have 4 times User A listed in the attendee list.
Thanks a lot for your help and best regards!
|
|
Josh
|
August 2, 2016 at 2:20 pm
Does the attendee that’s showing up more than once have multiple contact records in Event Espresso > Registrations > Contact List?
|
|
ps
|
August 2, 2016 at 11:11 pm
Hi Josh,
The same attendee is listed 4 times in the EventEspresso > Registrations > Contact List.
|
|
Josh
|
August 3, 2016 at 6:51 am
Normally there should be one. In each of those contact list records that are duplicated, are there any variations to the First Name, Last Name, Email fields, like a slightly different spelling?
|
