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Archived Tickets

Posted: August 14, 2023 at 8:03 am

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FAC

August 14, 2023 at 8:03 am

I’ve setup 2 tickets and when purchased both went to archive. Now I can’t do anything with them. How do we move from archive to live ? What setting sets the number of available tickets ?


Tony

  • Support Staff

August 14, 2023 at 9:03 am

Hi there,

A ticket will archive is you change the price, EE archives the original ticket and crates a duplicate with the new price.

So you should now have an archived ticket and a duplicate with the new price, correct?

What setting sets the number of available tickets ?

You set the limit on either the DateTime (for the rival limit for that DateTime) or the ticket itself (for specific limits on the ticket).

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