Support

Home Forums Event Espresso Premium Approval Pending

Approval Pending

Posted: November 30, 2013 at 1:34 pm

Viewing 16 reply threads


Fabienne Egli

November 30, 2013 at 1:34 pm

On my “approval pending” site is the price not shown and only the firstname of the attendee is listed. (The wording the attendee gets after confirmation. Not the e-mail). Can you please tell me where and how I can change this?
Regards,
F


Dean

December 2, 2013 at 3:19 am

Hi,

This is found in the event-espresso/templates/pending_approval.php file.

To keep the changes when an update occurs, please copy this file to uploads/espresso/templates and make your edits there.


Fabienne Egli

December 2, 2013 at 1:12 pm

Hi Dean

Thank you for your help!
Now my client does not want to have to approve the incoming registrations online.
He will send invoices by post and does not want to give his clients the option to pay online or download an invoice. Now I do not know how to make the gateway. After the confirmation-message has shown, there is no way to leave the site correct.
Do you know what I mean?
Please make a registration here and maybe after you know what I mean: http://joujoulicious.ch/babys/kursangebote/kursdaten/mapa1-kurse/
Thank you for your help!


Dean

December 3, 2013 at 12:55 am

Hi Fabienne,

If the event has a price attached to it, it will need a gateway of some form in order to finalise the registration.

You could use the Invoice gateway still as it has a link the user must click to complete the registration, but you will need to remove the link to the invoice itself either by editing the gateway template or using CSS.


Fabienne Egli

December 3, 2013 at 8:13 am

Hi Dean
Thank you! But this does not help. There is no link shown to complete the registration. And if I want to leave the registration site, following message is shown: “Warning!!! Using the back button will overwrite your existing registration”.
Or is it maybe possible to link the btn_event_form_submit button to the “Thank You for your Registration” page?
Please help!


Tony

  • Support Staff

December 3, 2013 at 8:31 am

The link Dean is referring to is shown here http://d.pr/i/t5XV

Once Invoice Payments is clicked, within the dropdown you’ll see ‘Complete your registration’ it is this that completes your registration.


Fabienne Egli

December 3, 2013 at 9:01 am

Thank you Tony!
The problem is that the “Invoice Payment” can not be clicked. And there is no dropdown on my site.
However, the client does not want to have an offline payment option. He just wants that the registrant can finish his registration without payment option and gets further to an other site.
How can I fix this?


Tony

  • Support Staff

December 3, 2013 at 10:10 am

The problem is that the “Invoice Payment” can not be clicked. And there is no dropdown on my site.

This is usually caused by a JavaScript error, may I run a test registration to investigate? If so on any event?

Unfortunately as Dean mentioned any event with a price will need to have some form of gateway to offer a way to complete the registration. I’m not sure of a work around for this currently but will ask the developers if one is known.


Fabienne Egli

December 3, 2013 at 5:56 pm

Hi Tony

Of course you can run a test registration. Maybe one of these here:
http://joujoulicious.ch/babys/kursangebote/kursdaten/mapa2-kurse/

Here a sort summary:
– The client does not want to approve any registrations.
– There should be no option to download an invoice or do an offline payment. (Only registration and confirmation, that’s all.)
– After the confirmation there should be the possibility to browse further.

Thank you guys for your help!


Dean

December 4, 2013 at 6:09 am

Hi,

Your Ajaxify plugin has two errors in the jquery. These errors will strop all other javascript from working on the page, resulting in an unclickable button.

The short term resolution is to disable the ajaxify plugin. If you require that plugin you will need to contact the developer to look into a fix.

The errors are:

Uncaught Error: History.js Adapter has already been loaded…
Uncaught TypeError: Cannot call method ‘toLowerCase’ of undefined


Fabienne Egli

December 4, 2013 at 6:31 am

THANK YOU GUYS!!!!! YOU ARE GREAT!!! Everything works fine now. I am so happy! Wish you a nice day.


Dean

December 4, 2013 at 6:40 am

Glad we could help!


Fabienne Egli

December 4, 2013 at 7:42 am

Sorry, I still have a problem. After I disabled the ajaxify plugin, the registration and everything works. But if I want to make a second registration, the same warning comes: “Warning!!! Using the back button will overwrite your existing registration.”
Do you know why this happens???


Tony

  • Support Staff

December 4, 2013 at 8:08 am

Yes, that happens when the session is still open from the previous registration.

This is why you need a gateway assigned to an event it completes the registration and ends the session. When the user clicked on the gateway, within the dropdown there was a link ‘Complete your registration’ this link must be clicked to close the registration.

As you are currently hiding all payment options and also have Ajaxify enabled (which is throwing errors) users can not close the registration.


Fabienne Egli

December 4, 2013 at 12:26 pm

I activated the payment part again. But there is still no gateway, dropdown or something similar. What am I doing wrong?


Sidney Harrell

December 4, 2013 at 3:35 pm

You can edit the file templates/payment_page.php to place your own “Click here to close out this registration and continue shopping” link. Notice that there are two sections, lines 13-30 for free registrations, and 32-57 for non-free registrations, so you might want to put your link on line 58 if you want it visible for both. The link should go to the “Thank-You” page, or the Auto Return URL under EE->General Settings->Page Settings. The link should have the class ‘allow-leave-page’ in order to turn off the warning message popup for the link.


Fabienne Egli

December 9, 2013 at 1:34 pm

Thank you Sidney!!!! My problem is solved.

Viewing 16 reply threads

The support post ‘Approval Pending’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Event Espresso