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App scanning cancelled tickets

Posted: August 25, 2021 at 6:30 pm

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basselenab

August 25, 2021 at 6:30 pm

Hello! When we scan a cancelled or declined ticket using the event espresso app. We get a message that allows force check in. How can we cancel that ?

Thanks!


basselenab

August 26, 2021 at 7:29 am

Hello. Please this is quite urgent as the event is today.


Tony

  • Support Staff

    •

August 26, 2021 at 8:37 am

Hi there,

Currently, you can’t change how the app functions without changing the code for the app itself so there isn’t a way to disable that modal at this time.
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Status: closed

Updated by Tony 3 years, 3 months ago ago

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